Browsing: customer

Enjoy complimentary access to top ideas and insights — selected by our editors. Generative artificial intelligence has usurped its traditional counterpart as the next growing technology…

A Social Security Administration (SSA) office in Washington, DC, March 26, 2025. Saul Loeb | Afp | Getty ImagesFast-moving changes at the Social Security Administration by the…

Jim Dyson | Getty Images News | Getty ImagesCitigroup mistakenly credited a customer’s account with $81 trillion last year when it meant to send just $280.The…

WASHINGTON — Questions added to the Consumer Financial Protection Bureau’s consumer complaint form could portend a new enforcement front for the bureau, according to some industry…

Best banks for customer experience Source link

This week, Finastra, a financial software company that says it serves “45 of the world’s top 50 banks” and has more than 8,100 customers, publicly acknowledged…