Browsing: customers

Rate (formerly known as Guaranteed Rate) has linked up with Betterment to deliver some big mortgage rate discounts.If you’re a current Betterment customer with at least…

Key insight: Threat actors likely used “vishing” or voice phishing to compromise IT support at a third-party vendor, believed to be Salesforce. What’s at stake: While account…

Key Insight: After acquiring Comerica, Fifth Third plans to use paper mailers as well as digital marketing to reach consumers in the Western U.S.Supporting Data: In…

Key insight: Beyond courier scams, banks are battling “card cracking” schemes where fraudsters solicit credentials from young users on social media to deposit worthless checks.Expert quote:…

Elite Home Warranty, a New York-based company that offered plans in more than 40 states, filed Chapter 7 bankruptcy in November 2025. The company is no…

Mustafa Hatipoglu | Anadolu | Getty ImagesVisa said on Thursday that it successfully completed hundreds of AI transactions as part of a pilot program that kicked…

Key insight: Capital One topped the customer satisfaction list for the sixth year in a row, with a score of 702.Expert quote: J.D. Power’s Paul McAdam:…

Key insight: The new offices in California and Nevada represent Customers Bancorp’s first presence west of the Rocky Mountains. Expert quote: “A lot of these bankers are…

When a bank’s customer dies, a patchwork of rules and regulations that vary by jurisdiction creates a potential nightmare for survivors and creditors alike. The industry…

Well, it appears the rumors were true. You’ll soon be able to earn Bilt points when you make your monthly mortgage payment.Today, UWM and Bilt announced…